Home / Helpful Guides / NYS Tax Notices / California FTB Notice Tax Return Received – Verification Required (FTB 3904A)
Sub-Post

California FTB Notice Tax Return Received – Verification Required (FTB 3904A)

California FTB Notice Tax Return Received – Verification Required (FTB 3904A) means California wants a specific tax issue addressed. For Tax Return Received Verification Required Ftb 3904A, read the tax year, the deadline, and the requested action before sending records or money.

This page was checked against the California FTB notice list supplied for this project and public FTB guidance, including FTB notices and letters, FTB response guidance, MyFTB, refund help, missing information guidance, verify submitted tax return. The notice itself controls. If the letter in your hand gives a different address, phone number, portal instruction, or deadline, use the instruction on the letter.

Why California sent California FTB Notice Tax Return Received – Verification Required (FTB 3904A)

FTB lists California FTB Notice Tax Return Received – Verification Required (FTB 3904A) as a California notice or letter. In the FTB source list, the stated reason is: “We have received a tax return filed with your name and social security number. We need you tconfirm if you or an authorized representative submitted the tax return on your behalf. Use our self-service tcomplete this tax return verification or call FTB using the phone number indicated on the notice. If you dnot verify the submission of the tax return, we will resume processing the tax return as filed. If we dnot hear from you within 30 days of the date on your notice, we may not be able tprocess your tax return or issue a refund (if applicable). Trespond tthe notice visit: Verify submitted tax return TRCC Request (FTB 4059 ENS) Unable tProcess Tax Return (FTB 4737)” That places the letter in the refund, credit, withholding, or identity review lane. The state is asking for proof before it releases a refund, accepts a credit, or finishes processing the return. The right response is usually document based, not argument based.

Why Tax Return Received – Verification Required (FTB 3904A) should not sit unanswered

California FTB Notice Tax Return Received – Verification Required (FTB 3904A) matters because a refund can sit frozen while the state waits for proof. Missing one requested item can add weeks. Sending the wrong records can create a second letter. For CalEITC, Young Child Tax Credit, Foster Youth Tax Credit and identity review letters, the response should connect each document to the exact claim on the California return.

What some taxpayers review before answering Tax Return Received – Verification Required (FTB 3904A)

Some taxpayers address California FTB Notice Tax Return Received – Verification Required (FTB 3904A) by putting the notice, the California return, the federal return, payment records, income documents, prior notices, and any online FTB account history in one folder before answering. That sounds boring. It works. A clean folder keeps the response from turning into a scavenger hunt. The next step is to match each requested document to the refund item or identity question. For California FTB Notice Tax Return Received – Verification Required (FTB 3904A), that might mean Form W-2, Form 1099, withholding proof, credit schedules, dependent records, filing status records, identity verification, or signed FTB forms. The response should not send a pile of unrelated paperwork. Send what answers the letter.

How The Reed Corporation helps with Tax Return Received – Verification Required (FTB 3904A)

The Reed Corporation has experience helping taxpayers and business owners deal with California FTB notices, IRS notices, filing questions, refund issues, audit letters, and state collection problems. For California FTB Notice Tax Return Received – Verification Required (FTB 3904A), we focus on the facts first. What did FTB ask for? What records prove the answer? What deadline controls the next move? Our work can include refund-document review, identity or withholding support, credit documentation, return comparison, and response package preparation. The goal is a response that is easier for the agency to process and easier for the taxpayer to defend later.

Accuracy note

California changes forms, online tools and letter procedures over time. This post uses the public FTB notice list and related FTB pages available during this content pass. It does not replace the notice in your hand, and it is not legal advice. The actual letter, the tax year, the taxpayer facts, and the current FTB account transcript matter most.

Frequently Asked Questions

what is the difference between ftb 3904 and ftb 3904a

The FTB 3904 asks you to confirm that you filed the return. The FTB 3904A goes a step further and requires you to verify specific information on the return. Think of the 3904 as a yes-or-no question (did you file this?) and the 3904A as a fill-in-the-blank quiz (verify these numbers from your return). The 3904A is a deeper level of identity and return verification.

With the 3904A, the FTB wants you to confirm details like your adjusted gross income, specific line items from your return, your filing status, and the number of dependents claimed. This additional verification step usually means the FTB’s fraud detection system flagged multiple risk indicators on your return, not just one. The response process requires more information than the standard 3904.

We handle both notices regularly at The Reed Corporation and the 3904A requires more preparation. We pull the client’s filed return, identify every verification item the FTB is asking about, and compile a response that matches the FTB’s records exactly. Discrepancies between your response and the filed return create additional delays.

how to respond to ftb 3904a verification required notice

Gather your copy of the California return you filed, including all schedules and W-2s. The FTB 3904A asks you to confirm specific numbers from your return, so you need the exact figures you reported. Log into MyFTB at mytax.ftb.ca.gov if the notice provides an online verification option. Enter the letter ID from the notice and answer each verification question using the amounts from your filed return.

If online verification is not available for your notice, complete the paper response form included with the 3904A. Write clearly, use the exact amounts from your return (down to the dollar), and include copies of all W-2s and 1099s that support the income figures. Mail the response to the address shown on the notice using certified mail so you have proof of delivery and timing.

Our team at The Reed Corporation responds to these within a week of receiving them from clients. The key is matching every number exactly to the filed return. We have seen cases where a $1 rounding difference triggered a second round of verification. Precision matters and we verify every figure twice before submitting the response.

will my refund be held during ftb 3904a verification

Yes. Your California refund is frozen from the moment the FTB issues the 3904A until verification is complete and processed. This hold typically lasts 6 to 12 weeks from the date you submit your response. During peak season, it can stretch to 16 weeks. The FTB does not issue partial refunds or advance payments while verification is pending.

The refund hold applies regardless of whether you owe other debts. If you expected your refund to cover bills or other obligations, you will need to make alternative arrangements. The FTB does not consider financial hardship as a basis for expediting the verification process. Under R&TC Section 19340, interest does not accrue on refunds delayed for fraud prevention purposes.

We set expectations with our clients at The Reed Corporation when a 3904A arrives. The refund is not lost, just delayed. We submit the verification response quickly to start the processing clock as early as possible, then track the status weekly until the hold lifts and the refund is released.

what information does ftb 3904a ask me to verify

The FTB 3904A typically asks you to confirm 5 to 10 specific items from your filed return. Common verification points include your adjusted gross income (Form 540 line 17), California taxable income (line 19), total tax (line 31 or 35), refund amount, filing status, number of dependents, employer names and EINs from your W-2s, and specific credit amounts if you claimed CalEITC or other California credits.

Some 3904A notices include questions about your prior-year return as well. The FTB uses cross-year consistency as another verification layer. If your 2025 return shows income dramatically different from 2024, the FTB may ask you to confirm both years’ figures. Keep at least two years of filed returns accessible when responding.

At The Reed Corporation, we maintain complete return archives for every client. When a 3904A arrives, we pull both the current and prior-year returns and map every verification question to the exact line on the filed return. This eliminates guessing and ensures the FTB gets the precise information it needs on the first try.

can a cpa respond to ftb 3904a on my behalf

Yes, but only if you have a valid Power of Attorney (FTB Form 3520 or FTB 3520-PIT) on file with the FTB naming your CPA as your authorized representative. The POA must be submitted and processed before your CPA can access your account information or submit responses. Processing a new POA takes 2 to 4 weeks, so if you do not already have one on file, submit it immediately.

With a valid POA, your CPA can call the FTB’s Identity Verification unit, access your MyFTB account on your behalf, and submit the verification response with all supporting documentation. The CPA can also follow up on processing status and escalate delays. Without the POA, the FTB will not discuss your account with anyone except you, regardless of who prepared your return.

All of our tax clients at The Reed Corporation have a current POA on file with both the IRS and FTB as standard practice. This means when a 3904A or any other notice arrives, we can act immediately without waiting weeks for a new POA to process. It is one of the first things we set up for every new client relationship.

Contact Us